Retail Performance Experts

Driving Retail Success

Who we are

ieRetail are retail performance experts driving retail success.

We do this by delivering training, applying our expertise through consultancy services and by hosting international tours so retailers can see international best practice first-hand.

Established for over 20 years, we operate in New Zealand and Australia, bringing extensive local knowledge with international perspective.

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How we help New Zealand Retailers:

Training

Our tailored In-house training and simulation games provide the knowledge and skills to succeed at foundation, advanced and mastery levels.

From understanding the business of retail (financial levers, category optimisation, inventory, being customer driven, buying, merchandising, sales, optimising space and more) to leading strategy, people and teams, our comprehensive course offering is delivered for retailers by retailers.

Our training is tailored, real, practical and applied. We can work within your organisation’s L&D portfolio, directly with store leadership teams to address a specific gap or design and deliver your own in-house training academy. We can also deliver your retail qualifications registered on the NZQA Framework.

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Consultancy

Our retail consulting services focus on growing revenue, optimising efficiency and improving profitability for retailers and manufacturers supplying retail channels. More feet, more often, bigger transactions, more efficiently.

We start with data. We validate with observation and research. We analyse to optimise performance. We provide you with recommendations, ideas and tools to implement.

We are also expert at facilitating strategy by drawing out and distilling actionable insights from those who know your business the best – your team.

Our retail experts are also available as your personal independent sounding board, conference or board.

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International Tours

We take groups of retailers on tailored international retail tours to see the world’s best in action and talk to their leaders.

Our international network includes Europe, UK, USA and South Africa.

International retail tours are a unique opportunity to learn, stay on top of best practice and emerging trends, bring back new ideas and build deep relationships with local peers.

See Tours

What our customers say about us:

"The best I have seen in my 30 years in retail. World class and very relevant. This is a game changer for our people."

Mitre 10 CEO
"The thing that separates ieRetail from all others is the knowledge and experience of how retail really works in stores for people every day."

Sealord
"During the time ieRetail has been involved with PGG Wrightson we have seen a significant improvement in our retail business performance."

PGG Wrightson
"ieRetail designed and delivered training that was highly relevant, impactful and instrumental in lifting business performance.”

MasterFoods
“The ShopX experience was awesome, and taught me how to enhance all the tasks and roles I have in my store. I’m really pleased we were the 1st in Africa to do this.”

Shoprite
"ieRetail is an invaluable business partner."

Foodstuffs North Island
“ieRetail’s training offers an in-depth knowledge and skills targeted specifically to our operation. As a result, we have put in place new strategies that have delivered notable improvements to both our sales mix and more importantly our bottom line.”

Pak N’ Save
"ieRetail has a deep knowledge of the everyday realities of retailing with practical, customer- focussed and well thought out suggestions for improvement. The team has an irresistible ‘can-do’ energy and enthusiasm."

Commonsense Organics
"ieRetail has been a great asset to our company and has been a major contributing factor to our success. I would recommend them without hesitation.”

Avalanche Coffee
“They showed us how to make more sales and profit per square metre with the benefit of simple retail insights and a wonderful retail optimisation audit.”

New World

Who we work with

Here are just some of the organisations we have worked with:

Retail Performance Experts

Driving Retail Success

Who we are

How we help New Zealand Retailers:

Training

Consultancy

International Tours

"The best I have seen in my 30 years in retail. World class and very relevant. This is a game changer for our people."

"The thing that separates ieRetail from all others is the knowledge and experience of how retail really works in stores for people every day."

"During the time ieRetail has been involved with PGG Wrightson we have seen a significant improvement in our retail business performance."

"ieRetail designed and delivered training that was highly relevant, impactful and instrumental in lifting business performance.”

“The ShopX experience was awesome, and taught me how to enhance all the tasks and roles I have in my store. I’m really pleased we were the 1st in Africa to do this.”

"ieRetail is an invaluable business partner."

“ieRetail’s training offers an in-depth knowledge and skills targeted specifically to our operation. As a result, we have put in place new strategies that have delivered notable improvements to both our sales mix and more importantly our bottom line.”

"ieRetail has a deep knowledge of the everyday realities of retailing with practical, customer- focussed and well thought out suggestions for improvement. The team has an irresistible ‘can-do’ energy and enthusiasm."

"ieRetail has been a great asset to our company and has been a major contributing factor to our success. I would recommend them without hesitation.”

“They showed us how to make more sales and profit per square metre with the benefit of simple retail insights and a wonderful retail optimisation audit.”

Who we work with