About ieRetail

Retail performance experts driving retail success.

Who we are

ieRetail are retail performance experts driving retail success. Established in 2002, our expertise and international connections shape the future of retail by empowering people with the skills and knowledge to grow thriving businesses that play a positive role in the communities they serve.

We do this by delivering training, applying our expertise through consultancy services and by hosting international tours so retailers can see international best practice first-hand.

Over more than 20 years, ieRetail has built a strong reputation, helping some of the best retailers and manufacturers in New Zealand, Australia and beyond to become even better at what they do.

Our Team

Jean DuRand - ieRetail Founder and Partner

Jean DuRand
Founder & Partner

A retail consultant, trainer, and speaker for over 34 years, Jean brings extensive local and international experience of retail practice, trends and performance.

Elaine McMeeking - ieRetail Professional Trainer

Elaine McMeeking
Professional Trainer

Elaine is an experienced professional trainer who has specialised in designing and facilitating learning and development interventions in retail settings for over 32 years.

Gary Good - ieRetail Professional Trainer

Gary Good
Professional Trainer

Gary has over 30 years experience leading teams in both the FMCG and Home Improvement industries across various roles in sales, marketing, category and merchandising.

John Wadsworth - ieRetail Managing Partner

John Wadsworth
Managing Partner

John has over 25 years experience in business growth, tertiary education, strategy and executive leadership development across a range of sectors.

Kristy Meates - ieRetail Leadership Specialist

Kristy Meates
Leadership Specialist

Kristy is a leadership specialist with over 15 years experience working with leaders and leadership teams to understand and make the most of their leadership potential and impact.

Tania Samarasinghe - ieRetail Design & Marketing Specialist

Tania Samarasinghe
Design & Marketing Specialist

Tania is a learning design and marketing specialist who designs and develops our online courses and coordinates our digital marketing presence.

Who we work with

Here are just some of the organisations we have worked with:

What our customers say about us

"The best I have seen in my 30 years in retail. World class and very relevant. This is a game changer for our people."

Mitre 10 CEO
"The thing that separates ieRetail from all others is the knowledge and experience of how retail really works in stores for people every day."

Sealord
"During the time ieRetail has been involved with PGG Wrightson we have seen a significant improvement in our retail business performance."

PGG Wrightson
"ieRetail designed and delivered training that was highly relevant, impactful and instrumental in lifting business performance.”

MasterFoods
“The ShopX experience was awesome, and taught me how to enhance all the tasks and roles I have in my store. I’m really pleased we were the 1st in Africa to do this.”

Shoprite
"ieRetail is an invaluable business partner."

Foodstuffs North Island
“ieRetail’s training offers an in-depth knowledge and skills targeted specifically to our operation. As a result, we have put in place new strategies that have delivered notable improvements to both our sales mix and more importantly our bottom line.”

Pak N’ Save
"ieRetail has a deep knowledge of the everyday realities of retailing with practical, customer- focussed and well thought out suggestions for improvement. The team has an irresistible ‘can-do’ energy and enthusiasm."

Commonsense Organics
"ieRetail has been a great asset to our company and has been a major contributing factor to our success. I would recommend them without hesitation.”

Avalanche Coffee
“They showed us how to make more sales and profit per square metre with the benefit of simple retail insights and a wonderful retail optimisation audit.”

New World

About ieRetail

Who we are

Our Team

Who we work with

"The best I have seen in my 30 years in retail. World class and very relevant. This is a game changer for our people."

"The thing that separates ieRetail from all others is the knowledge and experience of how retail really works in stores for people every day."

"During the time ieRetail has been involved with PGG Wrightson we have seen a significant improvement in our retail business performance."

"ieRetail designed and delivered training that was highly relevant, impactful and instrumental in lifting business performance.”

“The ShopX experience was awesome, and taught me how to enhance all the tasks and roles I have in my store. I’m really pleased we were the 1st in Africa to do this.”

"ieRetail is an invaluable business partner."

“ieRetail’s training offers an in-depth knowledge and skills targeted specifically to our operation. As a result, we have put in place new strategies that have delivered notable improvements to both our sales mix and more importantly our bottom line.”

"ieRetail has a deep knowledge of the everyday realities of retailing with practical, customer- focussed and well thought out suggestions for improvement. The team has an irresistible ‘can-do’ energy and enthusiasm."

"ieRetail has been a great asset to our company and has been a major contributing factor to our success. I would recommend them without hesitation.”

“They showed us how to make more sales and profit per square metre with the benefit of simple retail insights and a wonderful retail optimisation audit.”

Want to learn more about how we can help your Retail Business?